Privacy Policy

This Privacy Policy explains how Skyview Portraits processes personal data when you use the website, contact us, request a quote, or book photography services.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
Contact Information

Contact Information

Privacy email
Privacy phone
+385 92 380 6705
Postal address
Varaždinska ulica 131, 42000 Vidovec
Privacy contact
01

Purposes of Processing

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, arrange planning calls, manage sample setup approval, carry out photography production, provide proof galleries, edit and deliver files, process payments, maintain records, and meet legal or accounting obligations. We also use limited technical data to secure the website and understand basic site performance.

Processing is limited to the operation of the website and the delivery of services.
02

Service Providers

We may share personal data with trusted service providers that support website hosting, communication handling, file storage, payment processing, accounting, or other operational tasks. These parties may process data only on our instructions and for the limited purposes needed to provide their services.

Service providers receive only the data needed for their role.
03

Legal Disclosure

We may disclose personal data when necessary to comply with law, court orders, lawful requests from public authorities, or to protect our rights, clients, or the security of our systems. We may also share data where disclosure is needed to establish, exercise, or defend legal claims.

Disclosure may be required to meet legal or regulatory duties.
GDPR

GDPR Basis

Under GDPR, we process personal data only where we have a lawful basis, such as performance of a contract, steps taken before entering a contract, compliance with legal obligations, legitimate interests, or consent where required. We apply data minimization and use personal data only for the purposes described in this policy.

Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, in relevant cases, other users whose data is handled in the EEA context.

This section is intended for users whose data is processed under GDPR.
GDPR-aware data handling

GDPR Rights

Where GDPR applies, you may have the right to access your data, request correction, request deletion, restrict processing, object to certain processing, and request portability where applicable. If processing is based on consent, you may withdraw consent for future processing. You may also lodge a complaint with the competent supervisory authority.

GDPR rights are available subject to legal conditions and verification of identity.
01

Data We Collect

We may collect identification and contact details, inquiry content, booking and planning information, project specifications such as product counts, shot lists, reference materials, payment and invoicing details, communication records, proof gallery selections, and technical data such as device and usage information. Where needed for studio or on-location work, we may also process information related to delivery, scheduling, and service coordination.

The categories collected depend on the inquiry, booking, and delivery steps used.
02

How We Collect Data

We receive data from contact forms, email, phone calls, planning calls, and other communications with clients. We also obtain information from project materials provided during the review of product counts, style references, shot lists, sample approvals, proof gallery review, and file delivery. Some technical data is generated automatically when the website is used.

Most data comes directly from the person making the inquiry or booking.
03

Cookie Types

We may use essential cookies to support site operation, preference cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for the website and service workflow.

Cookie use is limited to standard website functions and basic analytics where enabled.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through the cookie controls shown on the website. Blocking some cookies may affect site functions such as form submission, session handling, or preference storage. Essential cookies may still be used where they are necessary for the website to operate.

Browser settings and consent tools may limit non-essential cookies.
User Rights

Your Rights

Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and portability. Some requests may be limited where we must keep data for legal, contractual, or security reasons.

Available rights may vary depending on the legal basis and the type of data involved.
Requests

How to Make a Request

To exercise your rights, use the contact details in this policy and describe the request clearly. We may ask for information needed to verify your identity and to locate the relevant records. We will respond within the period required by applicable law.

Requests are handled after we confirm the identity of the requester.
Data Retention

Data Retention

We keep personal data only for as long as needed for the inquiry, booking, project administration, legal compliance, dispute handling, and recordkeeping required for our business. When data is no longer needed, we delete it or anonymize it unless a longer period is required by law or necessary to resolve a claim.

Retention depends on the purpose for which the data was collected.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The date of the latest revision should be reviewed before submitting personal data.

We may revise this policy when our processing practices or legal obligations change.